Case Studies

List of process mining case studies. Use the menu on the right to filter only the case studies you are interested into.

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  Auditing with Process Mining
  audit compliance conformance-checking disco discovery end-to-end government invoice performance-analysis procure-to-pay purchase-to-pay purchasing Austria (2023)
  26 April 2023
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  Process Mining Obstretical Care Claims Data
  disco healthcare insurance Curaçao (2021)
  18 January 2022
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  Cost Deployment with Process Mining
  cost-reduction disco performance-analysis quality-of-service Switzerland (2020)
  14 October 2020
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  Analyzing the Complaints Process at Granada City Council
  disco government performance-analysis services Spain (2020)
  14 October 2020
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  Process Mining at The University of Melbourne
  apromore discovery education Australia (2020)
  18 August 2020
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  Understanding Acute Coronary Syndrome discharges in a hospital setting
  apromore discovery healthcare Australia (2020)
  18 August 2020
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  Government Process Mining in the Brazilian Executive Branch
  conformance-checking disco discovery government Brazil (2019)
  7 January 2020
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  Cancer Diagnostic Delay Reduction
  disco healthcare performance-analysis rapidminer Spain (2018)
  7 January 2020
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  Philips Usage Profiles for System Requirements
  disco pattern-analysis usage-profiles The Netherlands (2018)
  7 January 2020
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  Interview with the Logistics Manager of the Year
  conformance-checking disco discovery logistics The Netherlands (2018)
  7 January 2020
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  VTB (Ramax)- Rethinking Banking in the 21st Century
  celonis customer-satisfaction performance-analysis Russia (2018)
  7 January 2020
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  REWAG - REWAG hat Ihren Einkauf mit Process Mining voll im Griff (in German)
  celonis purchasing Germany (2018)
  7 January 2020
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  PostFinance - Redefining the Reality of Banking Processes
  celonis customer-satisfaction performance-analysis Switzerland (2018)
  7 January 2020
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  PGGM Saves Time with Process Mining
  cost-reduction disco performance-analysis The Netherlands (2018)
  7 January 2020
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  Neste - Big Data is the New Oil
  celonis logistics process-maturity Finland (2018)
  7 January 2020
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  Eissmann - Big Data-Powered Tuning for Fast and Secure Processes
  automotive celonis purchase-to-pay Germany (2018)
  7 January 2020
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  AkzoNobel - Embracing the Future of Team Support
  accounts-payable conformance-checking end-to-end purchase-to-pay The Netherlands (2018)
  7 January 2020
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  Boskalis - Offshore with Full Speed Ahead
  accounts-payable monitoring performance-analysis purchase-to-pay The Netherlands (2018)
  7 January 2020
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  Customer Journey Mining - LOEN
  customer-journey disco pattern-analysis South Korea (2018)
  7 January 2020
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  Process Mining Collective Behavior
  disco operational-drifts quality-of-service services Spain (2017)
  7 January 2020
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  Siemens: Innovation is an Alliance with the Future
  celonis customer-satisfaction performance-analysis Germany (2017)
  7 January 2020
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  Leveraging Human Process Knowledge via Process Mining
  disco discovery performance-analysis The Netherlands (2016)
  7 January 2020
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  BEYOND ASSISTS – uncovering the DNA of Oranje
  discovery sport The Netherlands (2016)
  7 January 2020
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  Automation and Process Mining: A Powerful Combination
  disco discovery housing performance-analysis The Netherlands (2016)
  7 January 2020
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  Siemens: The World's Largest Process Mining User
  celonis performance-analysis sap-hana Germany (2016)
  7 January 2020
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  EDEKA - Process Mining Success Story
  celonis pattern-analysis ticket-data Germany (2015)
  7 January 2020
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  Copenhagen Airports A/S - Process Mining Case Story
  airport monitoring performance-analysis Danmark (2015)
  7 January 2020
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  Improved Process Times for Bridge Loans
  discovery performance-analysis qpr South Africa (2014)
  6 January 2020
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  Improved Invoicing for Caverion
  performance-analysis qpr Finland (2014)
  6 January 2020
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  Process Mining in Invoice Handling Process
  performance-analysis purchase-to-pay qpr Finland (2014)
  6 January 2020
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  Process Mining in the Health Care Domain: Case Study Isala Hospital
  compliance discovery performance-analysis prom The Netherlands (2014)
  6 January 2020
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  Process Mining Applied to the Refund Service Process of an Electronics Manufacturer
  disco performance-analysis refund-process The Netherlands (2014)
  6 January 2020
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  Process Mining for Value Extraction
  compliance disco performance-analysis procure-to-pay The Netherlands (2014)
  6 January 2020
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  Process Mining for Auditing
  audit compliance invoice The Netherlands (2014)
  6 January 2020
• 
  Process Mining for a Belgium Package Delivery Company
  compliance discovery Belgium (2014)
  6 January 2020
• 
  Process Mining in the Finance Domain: Improving the Procure-to-Pay Process
  invoice procure-to-pay The Netherlands (2014)
  6 January 2020
• 
  Process Mining at Seoul National University Bundang Hospital
  discovery healthcare pattern-analysis performance-analysis prom South Korea (2014)
  6 January 2020
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  Process Mining at Samsung Electro-Mechanics
  discovery performance-analysis prom South Korea (2014)
  6 January 2020
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  Process Mining at Suncorp: Reduction of the Processing Time of Claims in Australia's Largest Insurance Group
  insurance unstructured-process Australia (2014)
  6 January 2020
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  Insight into Vaisala’s Operations with Process Mining
  discovery performance-analysis qpr Finland (2014)
  6 January 2020
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  End-to-End Process Transparency Using Process Mining for Ruukki Construction
  discovery end-to-end performance-analysis qpr Finland (2014)
  6 January 2020
• 
  Process Mining for Ana Aeroportos de Portugal
  airport change-orders itil process-sphere Portugal (2014)
  6 January 2020
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  Process Mining Case Study within Bolton Council: Discovering Process Inefficiencies in City Government
  government perceptive-software United Kingdom (2014)
  6 January 2020
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  Process Mining Case Study within Alliander: A Dutch Electricity and Gas Provider
  perceptive-software purchasing The Netherlands (2014)
  6 January 2020
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  Intervention Management Use Case: Process mining in Support of Operational Excellence and Sales
  disco intervention-management Belgium (2014)
  6 January 2020